CUSTOMERS
Placing an order with Rube & Harri is easy. You register with Rube & Harri and place your order online. By registering with Rube & Harri you will be amongst the first to hear about any special offers, updates, new products, plus it means checkout is faster with your details pre-entered, ready each time you shop with us. Click here to register.
Here are the steps you need to follow to place an order.
If you have any problems when following these steps, please contact us.
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Select items
Browse through the website clicking on the product images from the Boys or Girls range for more detailed information. You will need to select the size and quantity you would like to order before adding to your shopping basket.
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Add item to your Shopping Basket
To order the selected item/s, click the ‘Add to basket’ button on the item's detailed information page. Once you have added an item to your Shopping Basket, you can ‘continue shopping’ until your shopping bag contains all of the items you wish to order. You can access the contents of your Shopping Basket at any time by clicking the link ‘shopping basket’ that is at the top of every page of the website. You can also make any changes to your shopping basket by amending the quantity and removing items. Once you have made changes click ‘update your order’. When you are happy with your selections, click the ‘checkout’ button and proceed to complete your contact, delivery and payment details.
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Contact & Delivery Details
You will be asked to enter your contact details including your mailing address and also the shipping address for the delivery of the items. Once you have completed all of the required fields, please select the ‘submit’ button to proceed. If you are already a registered member of Rube & Harri, enter your username (email address) and password to proceed to the checkout. All of your information is saved making it quicker and easier for you to shop with us.
Important Note: This section of the website is secured by a security lock which encrypts your order and contact information provided, meaning your information remains safe and 100% secure over the internet.
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Order Confirmation
Please carefully check the accuracy of all the information you have provided and the order details.
When you are ready, click the ‘Proceed with Payment' button to proceed with the payment of your order.
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Payment Details
Payment processing will take place using PayPal, providing safe and easy online payment (please click here for payment & security information). Once you complete your payment using PayPal, you will see a message confirming your payment. Shortly after you will receive an email from us confirming your order. The invoice for your purchase will be posted to you along with your order. If there are any problems with your order please email us at info@rubeandharri.com.au or telephone us on 0412 329 487 (during business hours).
Note: The most popular and preferred method of ordering is to do so securely through the website using PayPal for processing of payments. Alternatively, for orders within Australia it is possible to pay by cheque/money order or direct bank transfer. If you wish to do so, please phone us on 0412 329 487 (during business hours) or email us at info@rubeandharri.com.au to place an order. All international orders must be paid by PayPal.
WHOLESALE ORDERS
For all wholesale orders and enquiries please email us at angela@rubeandharri.com.au, alternatively telephone 0412 329 487.