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Is it safe to purchase online using my credit card?
The Rube & Harri website uses Secure Sockets Layer (SSL) technology to ensure that all of your purchase transactions are 100% secure. SSL encrypts all contact information and when you pay with PayPal, your financial information is automatically encrypted keeping your credit card details safe.
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I don’t have a credit card, how can I purchase from Rube & Harri?
The most popular and preferred method of ordering is to do so securely through the website using PayPal for processing of payments. For new buyers, signing up for a PayPal account is optional, you can checkout using PayPal without needing a PayPal account. If this method does not suit you, you can phone us on 0412 329 487 or email us at info@rubeandharri.com.au to place an order.
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Can I receive special offers/updates from Rube & Harri?
Yes you can register with Rube & Harri to be amongst the first to hear about any special offers, updates, new products and more. Click here to register. You can also join us on Facebook and Twitter and become a fan...http://www.facebook.com/RubeandHarri and http://twitter.com/RubeandHarri
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How do I know what size is right for my child?
Please refer to our sizing chart to help establish sizing. This chart is a guide only to assist in choosing the correct size for your child.
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Can I return or exchange an item if it isn’t right?
It is important to us that you are happy with your purchase. If something is not right please let us know so that we can fix it - we can send you a new size, colour or different style. Please see returns & exchanges for full details.
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6.
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Are your products low fire danger?
All children's sleepwear sold within Australia must comply with the Australian and New Zealand standards for children's nightwear (AS/NZS 1249:2003). All our products conform with this standard. Our pyjamas are styled to reduce fire hazard and are therefore labelled "low fire danger". Our nighties are classified as a Category 4 garment within this Standard (AS/NZS 1249:2003) and hence must have a "High Fire Danger" label. The High Fire Danger label is there to ensure that parents and carers are aware of the dangers of leaving children unsupervised in rooms with open fires and heaters.
We would like to remind our customers, especially in winter, not to put their children near heaters, open fire places, gas stove burners or electric hotplates, especially if they are wearing loose or flowing garments (daywear or nightwear).
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